Answers to our most frequently asked questions are just one click away.
WHEN WILL MY ORDER ARRIVE?
Standard Shipping: 3-7 business days after order is processed.
HOW DO I TRACK MY ORDER?
Once your order has shipped, you will receive a tracking number with your estimated arrival date.
HOW TO CHANGE MY SHIPPING ADDRESS AFTER AN ORDER HAS BEEN PLACED?
To request a change in address, E-mail us at firstname.lastname@example.org or by calling us at (347) 498-5341.
HOW CAN I RETURN MY ORDER?
ALL THERMAJOHN PURCHASES HAVE A 30-DAY RETURN POLICY. 1. Returned within 30 days of purchase. 2. In original purchase condition and package. 3. Items are unworn and unwashed. Click Here to see more.